Introduction

Welcome to Prixlox.shop. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. What information we collect

• Account information: name, email, phone, shipping & billing address.
• Order details: products purchased, order totals, shipping method.
• Payment information: masked card details from payment processors.
• Device & usage data: IP address, browser, pages visited, cookies.
• Customer support data: messages, returns, chat transcripts.

2. How we use your information

• Processing orders, returns, and refunds.
• Customer support and order updates.
• Website improvement and personalization.
• Fraud prevention and legal compliance.
• Marketing (only with your consent).

3. Cookies & Tracking

We use cookies to operate the site, remember preferences, and analyze traffic. Cookie settings can be managed in your browser.

4. Payments & Security

Payments are processed by trusted providers. We do not store full card numbers and follow industry best security practices.

5. Third-party services

We may share information with trusted partners for shipping, payments, analytics, and email delivery. They are contractually obligated to protect your data.

6. Your rights

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Request data portability.

7. Data retention

Data is retained only as long as necessary to provide services and meet legal obligations.

8. Children

Our services are not intended for children under 13. If such data is found, it will be deleted immediately.

9. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page.

10. Contact

PRIXLOX SOLUTIONS PVT. LTD.

Email:prixlox.solutions@gmail.com

Phone: +919105392174

Address: Office No.15, Ground Floor, D-29, Sector-03, Noida, Gautam Buddha Nagar, Uttar Pradesh, India – 201301